Urgent Care: Right Care, Right Place

We’ve all been there—an illness or injury catches you off guard, and you’re unsure where to turn. Valley Health Urgent Care, Urgent Care Express, and Virtual Visits all provide care when you need it– but there are differences in the level of care offered.

What’s the Difference Between Urgent Care and Urgent Care Express?

Valley Health Urgent Care locations provide a broader range of services, including x-rays and lab testing. If your condition requires imaging or lab work, you’ll be directed to one of these full-service locations. Urgent Care Express is ideal for minor illnesses and injuries that don’t require diagnostic testing.

Both locations treat common conditions such as:

• Fever
• Flu-like symptoms
• Sore throat
• Ear infection
• Cough
• Allergy symptoms
• Insect or animal bites
• Pink eye
• Scrapes
• Sports physicals

Many parents are especially relieved to know that our full Urgent Care locations have the staff and technology to perform x-rays and administer stitches!

Virtual Visits: Care from Home

If you prefer to stay home, Valley Health Urgent Care Virtual Visits are a convenient option. You can connect with a provider online for minor symptoms and illnesses.

Conditions treated during a virtual visit include:

• Skin rashes and bug bites
• Pink eye
• Scratchy or sore throat
• Nausea
• Poison ivy
• Cold symptoms
• Congestion
• Fever

What to Know Before You Start:

• Virtual visits are available for patients ages 5 and older.
• Each visit costs $59. Insurance is not accepted.
• You’ll receive a visit summary in your MyChart account after your appointment.

How to Begin:

• Visit valleyhealthlink.com/virtualvisit or open the My Valley Health mobile app. Follow the prompts to enter your information, choose an appointment time, and check in. You’ll receive a link by text and email to start your visit.
• If your provider determines you need in-person care, they’ll guide you to the appropriate Urgent Care location.

Locations and Online Check-In

Valley Health has six Urgent Care and five Urgent Care Express locations across Virginia and West Virginia. All locations offer online check-in so you can view wait times, choose a time that works for you, and reserve your spot before arriving.

Visit vhurgentcare.com to:

• View all locations
• Check in online
• Learn more about services

For medical emergencies, call 911 or go to your nearest emergency department.